Terms of Service

Agreement to these terms

These Terms of Service (“Terms”) govern your access to HAWAS Marketing websites and public materials, and your use of our agency services when you engage us.

By using the site, requesting a proposal, or signing a project agreement, you accept these Terms. If you act for an organization, you confirm you have authority to bind it.

Services

HAWAS provides digital marketing, branding, campaigns, content, platforms, performance, and related consulting — as agreed in writing in a proposal or project agreement.

Website descriptions are illustrative; final scope, deliverables, timelines, and fees are set in approved project documents.

Proposals & engagement

Proposals are non-binding until scope is accepted in writing (including email or an approved purchase order where applicable).

We may adjust timelines or fees if scope changes, client materials are delayed, or new requirements appear after kickoff.

Client responsibilities

You agree to provide accurate, timely information, approvals, assets, and usage rights needed to perform the work.

You are responsible for the content you supply and for having required permissions for third-party marks, imagery, data, and materials.

Intellectual property

HAWAS retains ownership of our internal tools, templates, methodologies, and pre-existing know-how unless otherwise agreed in writing.

Upon full payment of agreed fees, you receive rights to the final deliverables specified in the project agreement — excluding third-party licensed materials and HAWAS pre-existing assets, which are licensed to you as needed for the engagement.

You may not resell or redistribute our public site materials or copy site designs without prior written permission.

Acceptable use

You agree not to misuse our websites or forms, including by:

• Submitting unlawful, harmful, misleading, or infringing content.
• Attempting to hack, disrupt, or overload systems or networks.
• Uploading malware or inappropriate attachments through contact forms.
• Harvesting other people’s data from the site without permission.

Fees & payment

Fees are due per the payment schedule in the proposal or agreement. Work may pause if payment is overdue after reasonable notice.

Unless stated otherwise in writing, out-of-pocket costs (paid media, licenses, platform subscriptions, print, travel) are billed separately or paid directly by you.

Confidentiality

Each party will keep non-public information received from the other during a project confidential and use it only for the engagement, unless disclosure is legally required or the information becomes public without breach.

Third-party platforms

Campaign and platform work may depend on third-party services (social, ads, hosting, analytics). Those platforms’ terms, policies, and availability are outside HAWAS’s full control.

Marketing performance is influenced by market, platform, and audience factors; we do not guarantee specific business results unless a written guarantee expressly says so.

Disclaimer

The website and public materials are provided “as is.” To the fullest extent permitted by law, we disclaim implied warranties of merchantability, fitness for a particular purpose, and non-infringement regarding public site content.

Limitation of liability

To the fullest extent permitted by applicable law, HAWAS is not liable for indirect, incidental, consequential, or lost-profit or data damages arising from use of the site or services, except as set out in a written project agreement.

For project services, HAWAS’s aggregate liability is typically limited to fees paid by the client for the relevant phase during the period stated in the agreement.

Termination

Either party may end a project engagement per the agreement. On termination, fees for work performed and approved expenses through the effective date remain due, and client materials are returned as reasonably practicable.

Governing law & disputes

These Terms are governed by the laws of the Kingdom of Saudi Arabia, unless a written project agreement specifies another jurisdiction. The parties will seek to resolve disputes in good faith before formal proceedings.

Updates to these Terms

We may update this page from time to time. The published version applies from the “Last updated” date. Terms for an active project remain governed by its written agreement unless amended.

Contact

For questions about these Terms or HAWAS projects, email hello@hawas.marketing or use the Contact page.