Our commitment to your privacy
This page is written in plain language for a digital marketing agency and its clients — no fabricated registration numbers, no empty filler.
Overview
This Privacy Policy explains how HAWAS Marketing (“HAWAS,” “we,” “us”) collects, uses, stores, and protects personal information when you visit our websites, contact us, or engage us for digital marketing, brand, campaign, and platform services.
By using our sites or submitting a contact form, you agree to the practices described here — subject to any written project agreement that may supplement this policy.
Information we collect
We collect only what we need to respond to inquiries, deliver services, and improve your experience:
- Identity & contact data: name, email, phone, company name, and sector when you provide them.
- Project details: selected service, message, and brief shared through contact or newsletter forms.
- Attachments: optional files (such as PDF, images, or documents) you upload with a contact request, typically up to about 5MB per file.
- Technical data: IP address, browser/device type, and approximate pages visited for security, performance, and basic analytics.
- Cookies and similar technologies as described below.
How we use your information
We use personal information to:
- Respond to inquiries and send proposals or clear next steps.
- Deliver agreed branding, content, platform, and performance marketing services.
- Manage newsletter subscriptions when you opt in.
- Improve site security, reliability, and detect abuse or fraud.
- Comply with applicable legal and regulatory obligations.
Contact forms & media uploads
When you submit a contact form (on the Contact page or the sitewide contact strip), we store the request content and technical metadata needed to process it.
If you attach a file, it is stored securely as part of your inquiry record for our internal review. Do not upload unlawful, harmful, or third-party-infringing content. You may ask us to delete an unnecessary attachment by contacting us.
Cookies & similar technologies
We may use essential cookies to run the site (for example light/dark theme preference or security session), and optional cookies for analytics or performance when enabled.
You can control cookies in your browser settings. Disabling some cookies may affect certain features.
Sharing & service providers
We do not sell your personal information. We may share limited data with trusted providers who help with hosting, email, storage, and analytics — only as needed to perform their tasks and under appropriate confidentiality obligations.
We may disclose information if required by law or to protect the rights of HAWAS, our users, or the public.
Data retention
We keep contact and project information for as long as needed for the purpose collected — including following up on inquiries, managing business relationships, and meeting legal duties — then delete or anonymize it when it is no longer required.
Your rights
Subject to applicable law, you may request access to, correction of, deletion of, or restriction of your personal information, object to certain processing, or withdraw newsletter consent where applicable.
To submit a privacy request, email us using the address below. We may need to verify your identity before acting on a request.
Security
We apply appropriate technical and organizational measures to protect personal information against unauthorized access, loss, or alteration. No internet transmission is fully secure; please avoid sending highly sensitive data through public forms.
Governing law
This policy is interpreted in line with the applicable laws of the Kingdom of Saudi Arabia, unless a written project agreement provides otherwise.
Policy updates
We may update this page from time to time. The version published on this site applies from the “Last updated” date above. Continued use of the site after an update means you have reviewed the current version.
Privacy contact
For privacy questions or rights requests, contact HAWAS Marketing at hello@hawas.marketing or through the Contact page.